1. General Information

cinfo, Contenidos Informativos Personalizados, S.L., is the owner of the domain and the website www.tiivii.gal

The company is registered in the Mercantile Registry of A Coruña, in book 2408, section 6, folio 166, sheet C-25677, with tax ID No. B-15.757.941. The registered office is located at Edificio CSA, 1st floor, Ciudad de las TIC Avenida de Pedralonga, 32, 15009 A Coruña. Its email address is dpd@cinfo.es

The purpose of tiivii.gal (website and apps for mobile devices and all types of Smart TVs) is to offer the public videos of different sports modalities for which it has the relevant authorizations from the clubs.

cinfo reserves the right to modify the information appearing on the website at any time and without prior notification.

cinfo accepts no responsibility for the consequences or damages caused by access to this website, by the use of the information contained herein, or from the access to other internet materials through links contained herein.

The following general conditions govern the use of the website www.tiivii.gal, owned by cinfo. The use of this digital publication and its content is subject to the terms and conditions of use. Access or use of such services and contents expresses the full and unconditional acceptance of the terms and conditions of use of cinfo’s website at the time such access or use occurs.

2. Use of the Website

The user agrees to use both the apps and the website, its services, and content without violating current legislation, good faith, generally accepted terms of use, and public order. The use of the website for illegal or harmful purposes for cinfo or any third party, or that may cause damage or impede its normal functioning, is strictly prohibited.

All content (information, texts, graphics, images, photographs, designs, logos, etc.) published by cinfo in the apps and on the website tiivii.gal may be viewed, copied, printed, and distributed by any person, provided that such content is used exclusively for informational purposes, always clearly mentioning the source of the content from www.tiivii.gal;

Its use for commercial purposes is strictly prohibited.

None of the contents related in the apps or on the website may be modified in any way.

The processing of personal data of the user will be governed by the provisions of cinfo’s privacy policy.

3. Intellectual Property

We inform you that CINFO holds all intellectual and industrial property rights to the website, as well as all its elements (by way of example: images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, selection of used materials, computer programs necessary for its functioning, access and use, etc.). Thus, the Responsible party holds all rights related to images, articles, links, etc., found on this website or has authorization from the holder thereof. No user may make use of them without prior authorization from the Responsible party.

The website tiivii.gal contains texts intended to inform its users. Any error or omission in the generated content shall not hold CINFO responsible in any case. Any error or omission in the generated content shall not hold the Responsible party liable in any case.

The Responsible party is not liable for those contents to which users will have access through third-party links contained on their website. The use of these third-party links does not imply that the Responsible party has approved the content of the external pages. Furthermore, it is informed that the Responsible party has consent to use third-party trademarks that appear on the website.

It shall be understood that the Responsible party is the exclusive holder of any trademark or distinctive object of intellectual property appearing on the website or, in its case, has authorization from the owner of those rights limited only to its use on the website and that, therefore, it cannot be transferred to any user without prior authorization from its owner.

NOTICE:

IMAGES PUBLISHED ON OUR WEBSITE MAY NOT BE COPIED, REPRODUCED, STORAGED, OR MARKETED IN ANY WAY WITHOUT EXPRESS AND WRITTEN AUTHORIZATION FROM CINFO.

4. Exceptions to Liability

Users access and use the website at their own exclusive and personal responsibility. cinfo does not guarantee or accept any responsibility for damages of any nature due to the following circumstances:

1. Failure of continuity in the operation of the website, or the defective operation of the different pages.
2. Lack of usefulness, adequacy, or validity of the services and content offered on the website in relation to the results and expectations of the user.
3. The existence of computer viruses that may damage the user’s equipment (hardware and software) due to navigation on this website.

5. Access to Content

1. Free Access: The tiivii.gal platform allows free access to its content, subject to the creation of a user account. All registered users can enjoy a wide variety of content for free.
2. Paid Content: In addition to free access to most content, tiivii.gal offers certain sections or events that require payment for access. These contents are owned by the clubs, and the clubs themselves decide which content should be paid, as well as the prices to be charged for the matches. In these types of events, the amount charged for access goes entirely to the clubs. Users will be clearly and visibly informed when attempting to access such paid content.
3. Payment Methods: Users who wish to access paid content must provide the necessary information to complete the transaction using the available payment methods on the platform.
4. Refund Policy: If a user is not satisfied with a paid service, the following refund policy applies:
   • Refund Conditions: At tiivii.gal, we are committed to providing our users with a satisfactory experience. If issues arise with the content due to platform failures that prevent proper viewing, we will proceed to refund the amount charged for access to that content.
   • Refund Exclusions: However, if the content issues are caused by factors unrelated to the platform, such as interruptions in access due to the user’s network or power connection or changes in content preferences, no refund will be provided. Errors in game tracking are also excluded.
   • Refund Request Process: To request a refund, the user must send an email to deportegalego@cinfo.es within 2 days of the purchase date, providing details about the issue encountered.
   • Request Evaluation: All refund requests will be evaluated, and the user will be informed of the decision within a maximum of 72 business hours.
5. Modifications and Changes: tiivii.gal reserves the right to modify the availability of both free and paid content, as well as the applicable rates, with prior notification to users.